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Show me the money : how to determine ROI in people, projects, and programs

Jack J. Phillips, Author ; Patricia Pulliam Phillips, Author | San Francisco : Berrett-Koehler Publishers | 2007

From IT to HR, from boardroom to shop floor, increased accountability for achieving high-value results for new initiatives is increasing in every organization and department. Now the world's leading experts on ROI distill their years of experien[...]

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