Delivery of Materials
If we don't have the material you need, we can borrow it or obtain it from another Library. This is free for ISU students, faculty, and staff. We also offer electronic delivery of articles and book chapters from the library's collection.
FOR REGISTERED ISU STUDENTS, FACULTY AND STAFF
About InterLibrary Loan (ILL)
Material not in the University Library may be borrowed from other sources, mainly the British Library. We can obtain periodical articles, books, conferences and reports. Most periodical articles will be photocopies for you retention; other items will be for loan.
It may be possible to obtain material directly from the publishers or editor. As this can be expensive it is at the discretion of the University Library and can not be guaranteed.
About InterLibrary Loan (ILL)
Material not in the University Library may be borrowed from other sources, mainly the British Library. We can obtain periodical articles, books, conferences and reports. Most periodical articles will be photocopies for you retention; other items will be for loan.
It may be possible to obtain material directly from the publishers or editor. As this can be expensive it is at the discretion of the University Library and can not be guaranteed.
Who may use this service?
The Inter-Library Loan service (ILL) is available to all members of the university, within certain limits, to request material from other libraries that is not held by ISU Library. There is no charge for this service, but requests should only be submitted in support to the teaching, research or study of the users and will be at the discretion of the University Library.
How to make a request?
Before making the request, please make sure that the item is not in the library by checking the catalogue.
Before making the request, please make sure that the item is not in the library by checking the catalogue.
Then send your request by email to your Librarian and include as much detail as possible (author, article title, source, issue number, volume, publication year, ISSN or ISBN).
Indicate where you did find the reference of the document needed (bibliography in a book, online database e.g. Aerospace database,PubMed).
You will find it useful for future reference to keep a record of requests you make.
After looking over your request to make sure that it is clear and complete, the librarian will process it.
Issues and returns
The standard wait period is 2-3 days for journal articles and 10 days for a book. If the item you have ordered does not arrive by the end of this period, you may ask the librarian for a progress report on your request.
The standard wait period is 2-3 days for journal articles and 10 days for a book. If the item you have ordered does not arrive by the end of this period, you may ask the librarian for a progress report on your request.
You will be notified by e-mail when the item arrives. All materials may be collected from the reference desk.
Photocopies are for your retention ; books will be loaned for a specific period.
Loan periods, established by the lending library, are written on the inside of each book. All loan items must be returned by the date specified. Prompt return is important as we rely on the goodwill of other libraries and by keeping a book when it is overdue you are disadvantaging another borrower.
Important note : If a book loaned by the British Library is not returned on time or is lost, ISU's account will be charged 100 euros for the item's replacement. Even if the book is subsequently returned, the Library will still be charged to cover the administration fee.
Other libraries will normally charge ISU with the replacement-cost of the lost item.
As all fines and charges are the borrower's responsibility, it is imperative that Library-users return materials on time, particularly after receiving a recall notice.
Need Help? Contact your librarian.
FOR EXTERNAL USERS AND LIBRARIES
Document delivery and book loan
We offer electronic delivery of articles & book chapters from the library's collection. Books can also be delivered for free to ISU faculty, staff, and students who reside in Europe.
Who can use this service?
Need Help? Contact your librarian.
FOR EXTERNAL USERS AND LIBRARIES
Document delivery and book loan
We offer electronic delivery of articles & book chapters from the library's collection. Books can also be delivered for free to ISU faculty, staff, and students who reside in Europe.
Who can use this service?
This is a free service for ISU faculty, staff, and students who resides in Europe.
Other users can purchase articles or book chapters from the library's print collection at a cost of 0.25 euros/page with a 3.00 euros set up fee. Items are delivered by email. Email us to make a request or for more information.
How do I return items?
We can ship library books to faculty, students, staff and alumni who currently reside within Europe. International delivery takes 2-3 weeks. We will cover the cost of shipping when sending materials, but you will be responsible for return shipping via air service (Airmail, DHL).
Need Help? Contact a librarian.
Other users can purchase articles or book chapters from the library's print collection at a cost of 0.25 euros/page with a 3.00 euros set up fee. Items are delivered by email. Email us to make a request or for more information.
How do I return items?
We can ship library books to faculty, students, staff and alumni who currently reside within Europe. International delivery takes 2-3 weeks. We will cover the cost of shipping when sending materials, but you will be responsible for return shipping via air service (Airmail, DHL).
