|
Title:
|
Global business etiquette : a guide to international communication and customs /
|
|
Authors:
|
Jeanette S. Martin, Author ;
Lillian H. Chaney, Author
|
|
Material Type:
|
book
|
|
Edition statement:
|
2nd ed
|
|
Publisher:
|
Santa Barbara, CA : Praeger, 2012
|
|
Format:
|
xi, 229 p. / 25 cm
|
|
Bibliography note:
|
Includes bibliographical references and index
|
|
Languages:
|
English
|
|
Class number:
|
HF5389
|
|
Subjects:
|
Business communication
;
Business etiquette
;
Intercultural communication
|
|
Description:
|
The breakneck speed at which business is "going global" requires a new breed of executives, managers, and front-line employees who are adept at the art of cross-cultural communication, where simple misunderstandings can jeopardize multimillion dollar deals. Whether you are preparing for a long-term overseas assignment or a short trip abroad to meet with clients, customers, suppliers, or distributors, Global Business Etiquette will be an indispensable resource for understanding the dynamics of cross-cultural communication, avoiding embarrassing (and costly) gaffes, and successfully navigating the subtleties of social interaction. Drawing from their many years of research and training in the field; highlighting such important elements of communication as nonverbal gestures, dress, and gift giving customs; and featuring dozens of colorful examples and useful tips; the authors present a practical approach to interpreting signals and symbols around the world, overcoming stereotypes, and mastering the nuances of international communication
|
|
Contents note:
|
Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette
|
|
Format :
|
In print
|
|
Permalink:
|
https://isulibrary.isunet.edu/index.php?lvl=notice_display&id=9085
|
